WHAT can be returned?
1. All our products are inspected before dispatch. Please check all parts with the packing list, and damage in transit and missing parts must be reported within 30 business days after sign on arrival. Viable solutions will be discussed to resolve the issues.
2. If the product purchased does NOT fit your application, return is also offered, claim must be reported withn 7 business days after sign on arrival. The return postage is NOT covered by us.
3. Up to 10% restocking fee will apply.
WHERE do items need to be returned to?
1. The return address is 3/145 Ingram Rd, Acacia Ridge, QLD 4110.
2. Return by courier or in person is accepted.
3. Our trading hours are Monday-Friday, from 8:30 a.m. to 4:30 p.m.
HOW do customers return items?
1. Please present your purchase proof (eg. Receipt, Invoice, etc. ) when claim returns.
CREDIT for returns?
1. Refund will be issued in the way of the payment being made within 3 business days. For example, if the payment was made by Paypal, the refund will be issued via PayPal.