Clear warranty coverage for Essential DIY Shelters and Engineered Carport Kits, provided in addition to your rights under the Australian Consumer Law.
Physical rust perforation through the steel panel or frame component. Surface corrosion and cosmetic rust are not covered.
Defects in materials and workmanship for DIY Shelter products within 1 year of purchase.
Structural steel framework on Engineered Carport Kits, up to 15 years on a pro-rata basis from Year 6.
Pre-painted steel roof panels on Engineered Carport Kits, 3 years against rust-through perforation.
The following are excluded from warranty coverage regardless of product type.
Contact us within 14 days of noticing the defect. Late notification may affect assessment of a warranty claim, but does not limit any rights you may have under the Australian Consumer Law.
Notify Brighten Metals Pty Ltd by email at [email protected] as soon as the defect is first noticed. Late notification may affect assessment of your claim.
Include your proof of purchase (tax invoice), clear photos of the defect and at least 5 photos showing correct installation — foundations, footings, anchoring, key structural connections and overall structure.
We review the evidence and may request an on-site inspection or additional information. Valid claims will be resolved in accordance with the coverage terms for your product.
Complete warranty terms are available below for reference.
This Warranty applies to the original purchaser of EasyCarport Essential DIY Shelters and Engineer-Certified Carports supplied by Brighten Metals Pty Ltd.
This Warranty is provided in addition to your rights under the Australian Consumer Law (ACL) and does not exclude, restrict, or modify any rights or remedies available under the ACL.
ACL Statement: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Essential DIY Shelters (Vertical Roof Model)
Engineered Carport Kits (Engineer-Certified Carports)
Historical Wrapped Roof Models
Wrapped Roof models previously supplied by Brighten Metals Pty Ltd may be covered under the warranty terms stated on the original invoice or product documentation at the time of purchase.
Failure to comply with the following requirements will void this Warranty.
Carports:
Shelters:
Swarf Removal (Critical Requirement): All metal shavings (swarf) generated during drilling, cutting or installation must be fully removed immediately. Rust caused by residual swarf is not covered under this Warranty.
This Warranty does not cover damage, defects or failure arising from:
Misuse & Accidents
Installation
Environmental Conditions
Weather & Natural Events
Wear & Tear
Excluded Costs & Losses
To make a valid Warranty claim, notify Brighten Metals Pty Ltd by email within 14 days of the defect first becoming apparent. Provide proof of purchase, clear photos of the defect and a minimum of five photos showing correct installation including foundations, footings, anchoring, key structural connections and the overall installed structure.
Brighten Metals Pty Ltd reserves the right to inspect the product on-site or request additional evidence where reasonably required.
This Warranty is governed by and construed in accordance with the laws of Queensland, Australia.